taka boss Privacy Policy

taka boss is an online gaming and betting platform operating for users in Bangladesh. This Privacy Policy ("Policy") explains how we process your personal information when you use our website, mobile application, and related services ("Platform").

This Policy applies to all registered and unregistered users of the taka boss Platform. By using the Platform, you are considered to have agreed to the terms of this Policy. To learn about the full terms of use of our services, please read the Terms and Conditions page.

taka boss believes that your privacy is a fundamental right. We therefore collect only the information necessary to provide our services, and store it using appropriate security measures.

taka boss may collect the following categories of personal information:

2.1 Identity Information

• Full name
• Date of birth
• National ID number or passport number (where verification is required)
• Photo or identity documents

2.2 Contact Information

• Mobile number
• Email address
• Residential address

2.3 Financial Information

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (where required for withdrawals)
• Transaction history and amounts

2.4 Usage Information

• Login time and date
• Game play history and betting activity
• Bonus and promotion usage records
• Device type, operating system, and browser information
• IP address

taka boss collects your information in the following ways:

• Registration form: Information you provide directly when creating an account.
• Identity verification process: Documents submitted during account verification.
• Financial transactions: Payment information processed during deposits and withdrawals.
• Platform use: Information automatically collected through your gaming activity, sessions, and interactions.
• Cookies and similar technologies: Technical information collected while browsing the website.
• Live chat and support: Information shared when contacting customer service.

taka boss uses your information only for the following purposes:

• Account management: Handling registration, login, and account security.
• Identity verification: Confirming your identity to prevent fraud.
• Payment processing: Completing deposits and withdrawals and maintaining transaction records.
• Customer service: Resolving your questions and complaints.
• Promotional communications: Informing you about bonuses, offers, and updates (subject to your consent).
• Security monitoring: Detecting and preventing suspicious activity.
• Responsible gaming: Monitoring user gaming behaviour and providing support where needed. Learn more about the responsible gaming guidelines.
• Service improvement: Improving our platform and user experience.

taka boss uses industry-standard security technology to keep your personal information safe. Our security measures include:

• SSL encryption: All data transmitted between the website and our servers is encrypted using SSL technology.
• Encrypted databases: Stored personal and financial information is kept in encrypted databases.
• Access controls: Only authorised staff have access to specific information.
• Regular security audits: Audits are conducted regularly to identify and address system vulnerabilities.
• OTP verification: Two-factor verification is used for sensitive transactions and account changes.

Data retention period: Your information is retained for a set period in accordance with legal requirements and business needs. Even after an account is closed, certain information may be kept for a period to meet legal obligations.

While taka boss takes every effort to ensure maximum security, complete security of data transmitted over the internet cannot be guaranteed. We ask you to use a strong password and keep your account details confidential.

taka boss does not sell your personal information or share it with other parties for commercial purposes. However, information may be shared in specific circumstances:

6.1 Payment Processors

The necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and banks to complete deposits and withdrawals.

6.2 Technology Partners

Minimal information required for game operation may be shared with game software providers such as Pragmatic Play, PG Soft, JILI, or Evolution.

6.3 Legal Obligations

Information may be disclosed in response to a court order, a request from law enforcement, or any other legal obligation.

6.4 Fraud Prevention

Information may be shared with security service organisations for the purpose of preventing fraud, money laundering, or other illegal activity.

The taka boss website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the website experience.

7.1 Types of Cookies

• Essential cookies: Used to maintain login sessions and ensure core functionality.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to review platform usage and improve services.

7.2 Cookie Controls

You can disable cookies from your browser settings, but this may affect some features of the platform. You will be informed about non-essential cookies.

As a user of the taka boss platform, you have the following rights:

• Right to access: The right to request what information we hold about you.
• Right to correction: The right to request correction of inaccurate or outdated information.
• Right to deletion: The right to request deletion of your information under certain conditions.
• Right to restrict processing: The right to request limited use of your information in certain cases.
• Right to opt out of marketing: The right to stop receiving promotional messages.

To exercise these rights, please contact our support team. Please note that some information may need to be retained if there are legal or financial obligations.

All taka boss services are for persons aged 21 or older only. We do not intentionally collect any personal information from minors.

Date of birth is verified at registration. If it is found that a person created an account while under the age of 21, their account will be closed immediately and the collected information will be deleted.

For details about our responsible gaming programme and the protection of minors, please visit the responsible gaming guidelines page.

taka boss may update this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you by email or via a notification on the platform.

Continuing to use the platform after changes have been made means you are considered to have agreed to the new policy. We therefore recommend checking this page regularly.

This Policy should be read alongside taka boss's Terms and Conditions. In the event of any conflict between the two documents, the Terms and Conditions will take precedence.

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your information, please contact us. Visit our FAQ page for answers to commonly asked questions.

The taka boss customer service team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English.